1. About these terms
These Terms & Conditions govern use of the Vanalum website and explain the basis on which website information and enquiries are handled. Vanalum Limited is a private limited company registered in England and Wales under company number 16811953, with registered office at 15-16 Drake Court, Riverside Park Industrial Estate, Middlesbrough, TS2 1RS.
2. Website use
You may use this website for lawful business and information purposes. You must not misuse the website, attempt unauthorised access, introduce malicious code, interfere with availability or use the content in a way that infringes our rights or the rights of others.
3. Website information
We aim to keep website information clear and useful, but product descriptions, images, availability, finishes, dimensions and options may be indicative and can change. A website page is not a substitute for a written specification or quotation for a particular order.
4. Enquiries and quotations
Submitting an enquiry does not create a contract. Any quotation, specification, availability statement, lead-time indication, delivery arrangement or commercial term should be confirmed in writing for the relevant requirement. Unless expressly stated otherwise in a formal quotation, prices are not published by this website.
5. Contract formation
A binding contract arises only when the relevant order has been accepted in accordance with the commercial terms provided for that transaction. Website content, enquiry acknowledgements and preliminary discussions do not by themselves constitute acceptance of an order.
6. Product specifications
Customers are responsible for communicating relevant application, material, capacity, closure, handling and other requirements. Suitability can depend on the product to be contained and the customer’s process. Specifications should therefore be agreed for the intended use before ordering, particularly where lining, compatibility or specialist closure requirements matter.
7. Availability and changes
Product ranges, options, materials, finishes and availability may change. We may withdraw or amend website content without notice. Where a requirement is subject to production, sourcing or other availability constraints, these will be addressed through the quotation or order process where relevant.
8. Prices, VAT and payment
Where prices are provided, the applicable quotation or contract will state the relevant basis, including VAT where applicable and payment terms. The website does not itself establish a price or payment obligation unless a separate ecommerce process is expressly introduced.
9. Delivery and fulfilment
Delivery, collection, fulfilment, lead times, risk and any related charges depend on the individual order and should be confirmed in the applicable quotation or contract. Website statements should not be read as a guaranteed delivery commitment.
10. Intellectual property
Unless otherwise stated, the website design, text, branding and original site assets are owned by or licensed to Vanalum Limited. You may view and print reasonable extracts for legitimate internal business purposes, but you must not reproduce substantial parts of the website for commercial reuse without permission.
11. Links and third-party services
External links and embedded services may be provided for convenience. We do not control third-party websites or services and are not responsible for their availability, content or privacy practices.
12. Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, website information is provided for general commercial information and enquiry purposes, and specific contractual rights and liabilities will depend on the terms agreed for the relevant transaction.
13. Events beyond reasonable control
Where a contract exists, events beyond reasonable control may affect production, supply, logistics or performance. Any rights or obligations relating to such events should be determined by the terms applicable to that contract and the law.
14. Privacy
Personal information submitted through this website is handled in accordance with our Privacy Policy and Data Protection Policy.
15. Changes to these terms
We may update these website terms when our website or business arrangements change. The version published on the website is the current website-use version.
16. Governing law
These website terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights that apply in a particular case.